Shipping Policy
Dabbsson aims to offer you the best shipping options. Following are the terms and conditions that constitute our Shipping Policy.
Shipping Information
ca.dabbsson.com only supports shipping to Canada.
CA Shipping Service
- Free shipping on all orders from Dabbsson’s CA local warehouses.
Available Stock in Canada:
- Power Stations: DBS1300, DBS2300 Plus, DBS2300
- Expandable Batteries: DBS1700B, DBS3000B
- Solar Panels: 120W, 210W
Order Processing & Shipping Time
Processing Time: Orders are processed within 1 business day (excluding weekends and holidays).
Shipping Time: Estimated delivery is 3-5 business days via UPS.
Shipment Confirmation & Tracking:
- A tracking number will be provided via email once your order has shipped.
- Tracking details will be active within 24 hours.
- Contact UPS (1-888-742-5877) for further tracking details.
- During high-volume periods, shipments may be delayed by a few days. Please allow additional transit time. If there is a significant delay, we will notify you via email.
Shipping Zone
We currently do not ship outside the US and CA. European users can directly purchase from our EU website and DE website.
For questions about shipping areas, please feel free to contact our customer service team at support.ca@dabbsson.com before placing your order.
Damages & Lost Packages
ca.dabbsson.com is not liable for products damaged or lost during shipping. However, we will assist you in contacting the responsible shipping carrier. Please retain all packaging and damaged items, as they may be required for filing a claim.
If your order arrives damaged or is lost, please contact us within 20 days at support.ca@dabbsson.com.
For more information on returns and refunds, please refer to our Return & Refund Policy.
